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Customer reviews of Elms Automotive

At Elms Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Elms Automotive

Elms Automotive

Based on 125 customer reviews

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  • 5

    Honest, helpful and friendly.

    By Rebecca H on 22 September 2019 | Verified purchase

    Great, friendly service, went out of way to make it possible for me to take car that day. All the bits that should be done were done before sale, and price was still reasonable. Very pleased !

    Reply from Elms Automotive on 01/10/19

    Many thanks for taking the time to write a review of your experience at Elms Automotive. Kind regards Sam (Owner of Elms).

  • 5

    Great seller highly recommended

    By Ashley S on 22 September 2019 | Verified purchase

    Very happy with the car and the salesman, highly recommended

    Reply from Elms Automotive on 16/11/19

    Thank you, enjoy the car!

  • 5

    Excellent experience

    By Elizabeth S on 30 August 2019 | Verified purchase

    They made the car buying process very simple and easy. Highly recommend

    Reply from Elms Automotive on 05/09/19

    Thank you for taking the time to complete a review of Elms Automotive, customer service is extremely important to us and I am pleased that your experience with us was an enjoyable one. Kind regards Sam (owner of Elms)

  • 5

    Perfect car and perfect experience

    By Emily C on 16 August 2019 | Verified purchase

    Perfect car, great guy and overall pleasant buying experience. Couldn’t thank him enough!

    Reply from Elms Automotive on 30/08/19

    Thank you for taking the time to send us a review Emily, enjoy your new car! Sam (Owner of Elms)

  • 5

    Went above and beyond

    By James H on 06 August 2019 | Verified purchase

    Elms have been great to deal with from start to finish: communicative, polite, and no pushiness or funny business at all. They were very honest in pictures and person about the condition of the vehicle and went out of their way to make the buying experience simple and easy. I didn't feel any pressure to make a quick decision and they let the great condition of the car speak for itself. I think the price they gave me for P/X was very fair and they continue to be communicative and helpful after the purchase as well with whatever I've needed so far.

    Reply from Elms Automotive on 12/08/19

    Thank you for your kind words James. Enjoy your lovely new car! Sam (Owner of Elms)

  • 5

    Brilliant customer service

    By Kirsty L on 28 July 2019 | Verified purchase

    Brilliant customer service. They was really helpful, polite & genuine Would definitely recommend to friends and family

    Reply from Elms Automotive on 01/08/19

    Thank you for choosing Elms to assist you in finding the perfect car.

  • 5

    Happy caddy

    By John L on 25 July 2019 | Verified purchase

    Fantastic deal happy with my purchase would highly recommend

    Reply from Elms Automotive on 27/07/19

    Thank you for taking the time to send Elms a review John. Enjoy that lovely van and the best of luck with the new venture. Sam (owner of Elms).

  • 5

    How car buying should be

    By Debbie S on 12 June 2019 | Verified purchase

    Buying my car from Elms was an absolute pleasure. From my first tentative phone call to picking my car up Sam was always friendly and helpful especially when we got lost on the way to view the car! I am delighted with my car and highly recommended Elms to anyone.

    Reply from Elms Automotive on 12/06/19

    Thank you for your business Debbie, it was an absolute pleasure.

  • 5

    I would not hesitate to recommend this dealer.

    By Jeremy S on 31 May 2019 | Verified purchase

    Initial impressions very positive, Elms Automotive is a very pleasant location to view vehicles. The cars are very well presented and exactly as described on the website. I got the impression that Sam was genuine & knowledgeable when giving his description of the vehicle.

    Reply from Elms Automotive on 12/06/19

    Thank you for taking the time to write a review Jeremy, enjoy that lovely car!

  • 5

    I highly recommend Elms Automotive

    By Peter P on 16 May 2019 | Verified purchase

    Sam, the owner is very professional and trustworthy, he goes above and beyond to help you find and purchase the right vehicle (in our case for our son). I have no hesitations in recommending his services.

    Reply from Elms Automotive on 20/05/19

    Thank you for your business, it was great to catch up with you all again. Good luck with the test!

Elms Automotive