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Customer reviews of Elms Automotive

At Elms Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Elms Automotive

Elms Automotive
5
5.0

Based on 61 customer reviews

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  • 5

    Genuine chap. Great aftersales service.

    By Katarzyna I on 16 November 2020 | Verified purchase

    Brought an XC60 from Elms. Car was immaculate, F.S.H, perfectly valeted. There was a mechanical issue after 3 months owning the car, which wasn't covered by the warranty provided. I spoke to Sam and he covered the cost of the repair. Couldn't ask for a more decent and honest car dealer. Would recommend to friends and family.

    Reply from Elms Automotive on 17/11/20

    Thank you for your kind words and for taking the time to complete a review. Kind regards Sam


  • 5

    Excellent service in lovely location.

    By Graham H on 09 November 2020 | Verified purchase

    Really excellent customer service, a refreshing change to the usual main dealer buying experience. Highly recommended.

    Reply from Elms Automotive on 09/11/20

    Thank you for your business Graham, it has been an absolute pleasure. Sam


  • 5

    Friendly service

    By Kerry L on 31 October 2020 | Verified purchase

    Very friendly and helpful service from the outset. Highly recommend and would definitely use Elms again.

    Reply from Elms Automotive on 01/11/20

    Thank you for your business Kerry. Enjoy your lovely new car! Sam


  • 5

    Very highly recommended.

    By Matt D on 27 October 2020 | Verified purchase

    First class service. Viewed the Car and had test drive then picked it up 3 days later. Fantastic Car inside and out, a very pleasant guy to deal with and superb customer service, very highly recommended.

    Reply from Elms Automotive on 01/11/20

    Thank you for taking the time to complete a review of your experience at Elms Automotive Matt, enjoy your new car. Sam


  • 5

    Great experience, really friendly and helpful

    By Ruta M on 22 October 2020 | Verified purchase

    Really friendly and helpful experience. The owner was very patient, open and honest about the vehicle. Would highly recommend.

    Reply from Elms Automotive on 23/10/20

    Ruta, Thank you for taking the time to write a review of your experience at Elms Automotive, I really appreciate it. It was lovely to meet you, enjoy your new car. Sam


  • 5

    Great car and great customer service

    By Aimee B on 22 October 2020 | Verified purchase

    Great service from the first phone call . Found a lovely car for good price and everything was easy. They were really helpful.

    Reply from Elms Automotive on 23/10/20

    Aimee, Thank you for your business. Enjoy your lovely new car and good luck with the new job! Sam


  • 5

    Thoroughly recommended

    By Sharon B on 12 September 2020 | Verified purchase

    Sam couldnt have made the whole process of buying our new car any simpler. Helpful, courteous and totally professional throughout making it an easy and stress free experience. We were really pleased with everything.

    Reply from Elms Automotive on 13/09/20

    Thank you both for your business. Enjoy your lovely new car. Sam


  • 5

    Can’t recommend enough!

    By Summer C on 08 September 2020 | Verified purchase

    Very welcoming, car was exactly as pictured and described. Nothing too much to ask, knowledgable about the car, smooth sale and love the vehicle!!!

    Reply from Elms Automotive on 09/09/20

    Summer, thank you for taking the time to complete a review of your recent buying experience at Elms. It was lovely to meet you! Sam


  • 5

    Happy comfortable

    By Joe B on 03 September 2020 | Verified purchase

    Elms automotive was very happy to help with anything I asked and just and all round nice sale

    Reply from Elms Automotive on 04/09/20

    Thank you for your business Joe, enjoy that stunning car of yours! Sam


  • 5

    A Great Experience!!

    By Sarah K on 01 September 2020 | Verified purchase

    Everything about buying my new car was great especially during these times and Sam even delivered it due to my circumstances. Would happily recommend Elms Automative and use again in the future.

    Reply from Elms Automotive on 01/09/20

    Thank you for taking the time to complete such a lovely review of your experience with Elms. It was lovely to meet you. Enjoy your new car! Sam


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