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Customer reviews of Elms Automotive

At Elms Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Elms Automotive

Elms Automotive
5
5.0

Based on 104 customer reviews

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  • 5

    By George Parsons on 27 April 2021 | Verified purchase

    Sam from Elms Automotive was really helpful, throughout quick to respond to any queries, and very knowledgeable. Whole buying process was straightforward and a great experience overall.

    Reply from Elms Automotive on 10/05/21

    Thank you for your business George. Enjoy your lovely new car. Sam


  • 5

    Superb Service

    By Anthony G on 21 April 2021 | Verified purchase

    Friendly and helpful service. Greta communication, and ultimately a fantastic car. Many thanks Sam.


  • 5

    Excellent buying experience.

    By Andrew Crisp on 17 April 2021 | Verified purchase

    Though Elms Automotive are not a local garage to us,(395 miles away) I would actively go out of my way to deal with them again. Sam couldn't have been more helpful and was a pleasure to deal with. I would trust them to sell any vehicle to me and trust their description on face value. 100% recommended.

    Reply from Elms Automotive on 20/04/21

    Thank you for your kind words Andrew. I wish you every success with the new business!! Sam


  • 5

    By Robert Beresford on 10 April 2021 | Verified purchase

    The whole process from start to finish was faultless. I had my new car delivered and it was exactly as described and hassle free. I would certainly recommend Elms Automotive to my friends and family.

    Reply from Elms Automotive on 12/04/21

    Thank you for taking the time to complete a review of your recent experience at Elms. Enjoy your lovely new car! Sam


  • 5

    Couldn't have asked for better service

    By Heather North on 10 April 2021 | Verified purchase

    Yes, very efficient service. I was advised as soon as a suitable car came in for me to view. There was no pressure to buy and when I did buy a car I was told that it would always be bought back and if I had any queries, I could ring back at any time. All the paperwork for changing the vehicle was completed in minutes. The car was delivered to my door and my previous car was taken away.

    Reply from Elms Automotive on 12/04/21

    Thank you very much for your business! Call if you need me. Sam


  • 5

    Lotus Elise

    By Nick F on 28 March 2021 | Verified purchase

    Highly Recommended. I purchased a sports car remotely and Sam could not have done more to prepare the car and reassure me. The car was exactly as described, i.e. superb, and he arranged for me to speak to a local dealer who had inspected the car. Handover and finance also first class, all done during a pandemic. Sam is a nice guy and an honest dealer. Thank you.

    Reply from Elms Automotive on 29/03/21

    Nick, Many thanks for your business, it was great to meet you! Thank you for taking the time to complete a review of your experience at Elms Automotive. Do keep in touch. Sam


  • 5

    VW Scirocco

    By Darren M on 16 March 2021 | Verified purchase

    Very happy with the friendly and professional service. Great car. Would recommend :-)

    Reply from Elms Automotive on 21/03/21

    Thank you for your business Darren, it is much appreciated. Enjoy that stunning car! Sam


  • 5

    Elms automotive amazing experience

    By Jayley M on 15 March 2021 | Verified purchase

    We went to elms to buy a x5, sam was very helpful wanted us to be happy and a really decent bloke. Car is amazing lovely and clean no complaints atall overall top service top car and all round nice easy deal. Credit to the car industry

    Reply from Elms Automotive on 15/03/21

    Thank you so much for taking the time to write a review about your recent experience of buying from Elms Automotive, it is much appreciated. Enjoy your new car! Sam


  • 5

    Fantastic

    By Shelley D on 14 March 2021 | Verified purchase

    Fantastic service and very helpful. Pleasure to do business with and would definitely go back in the future

    Reply from Elms Automotive on 15/03/21

    Thank you for your business Shelley. Enjoy your lovely new car. Sam


  • 5

    First class service

    By Liz M on 11 March 2021 | Verified purchase

    How lucky am I to have discovered this absolute ‘gem’ of a dealership during a national lockdown? From my initial enquiry to the car arriving at my home address - the whole process has been nothing short of perfection! Sam & Rob are absolute gentlemen who take Customer Service to a whole new level. Excellent, friendly communication, no pressure sales & a professional informative video link to view the car of my choice. I am delighted with my purchase, the car was delivered to me in pristine condition and exactly as described. I would not hesitate to recommend this amazing dealership to any of my friends and family who were searching for their perfect car. I will certainly return to Elms Automotive in the future. Thanks again for a seamless, stress free & enjoyable experience.

    Reply from Elms Automotive on 15/03/21

    Thank you for your kind words Liz. It has been an absolute pleasure. Many thanks for your business. Sam