Customer reviews of Elms Automotive

By Anonymous on 22 September 2021 | Verified purchase

I bought a car from ELMS Automotive from a distance of 5-6 hours drive. Sam was exceptionally helpful in alleviating my apprehensions. He even drove up about an hour to save me 2 hours of driving time. Everything has been as explained. Highly recommend.

Reply from Elms Automotive on 22/09/21

Thank you for your business and for recommending Elms Automotive. Sam

By Adam Kirkland on 13 September 2021 | Verified purchase

Great service from Sam. Anything I needed he sorted ! Would highly recommend.

Reply from Elms Automotive on 22/09/21

Thank you both for your business. Enjoy your lovely new car! Sam

By Shaun on 04 September 2021 | Verified purchase

Great service from Sam of Elms automotive. A friendly, honest professional who can’t do enough to help the process go smoothly and effortlessly. Wouldn’t hesitate to highly recommend.

Reply from Elms Automotive on 07/09/21

Thank you for your kind words, it has been great meeting you all. Enjoy that amazing car!! Many thanks again for your business! Sam the man!

By Barbara Dennett on 31 July 2021 | Verified purchase

Friendly salesman, not pushy. Listened to my queries and answered in terms I understood. Allayed my worries and gave me all the time I needed. Very helpful with paperwork and I left a happy customer.

Reply from Elms Automotive on 31/07/21

Thank you for taking the time to send Elms Automotive a lovely review. Many thanks for your business. Kind regards The team at Elms

By Freya Carter on 16 July 2021 | Verified purchase

The place is in a stunning location and Sam was absolutely lovely! I would recommend this dealership to anyone. Sam is really informative and happy to help with everything and anything. The cars he sells are all in immaculate condition and run fantastically. He doesn’t sell anything less. Would definitely recommend.

Reply from Elms Automotive on 17/07/21

Thank you Freya! Enjoy that lovely car, I hope that you get chance to get the roof down! Many thanks for your business! Sam

By Callum Sawyer on 16 July 2021 | Verified purchase

Great service from Sam, No pushy sales approach at all. Clean Van purchased, Very happy! Thanks Elm Automotives

Reply from Elms Automotive on 17/07/21

Thank you Callum. Many thanks for your business. Sam

By Barny Clevely on 05 July 2021 | Verified purchase

Very straightforward and knowledgeable. Make you feel welcome and at ease because Sam doesn't sell into you.

Reply from Elms Automotive on 14/07/21

Thank you for your business Barny. Keep in touch! Sam

By Carol Thomas on 05 July 2021 | Verified purchase

Exemplary service from viewing vehicle to purchase and delivery. Excellent customer service and a thoroughly decent company to do business with - felt very confident with the whole process. Would not hesitate to recommend Sam Pitchford to prospective buyers. Thank you for a great transaction

Reply from Elms Automotive on 16/07/21

Thank you for your kind words Carol, it has been an absolute pleasure to meet you both. Enjoy your lovely new car! Sam

By Kim Welton on 24 June 2021 | Verified purchase

Elms Automotive were professional, knowledgeable and friendly. Nothing was too much trouble and the whole experience of buying our new car from them was wonderful.

Reply from Elms Automotive on 24/06/21

Thank you for your kind words. It was lovely to meet you both. Keep in touch! Sam

By Anonymous on 23 June 2021 | Verified purchase

Great service - Highly recommended!!

Reply from Elms Automotive on 24/06/21

Thank you for taking the time to complete a review regarding your recent experience at Elms Automotive. Many thanks for your business. Sam