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Customer reviews of Elms Automotive

At Elms Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Elms Automotive

Elms Automotive
5
5.0

Based on 108 customer reviews

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  • 5

    Great experience

    By Christopher K on 21 January 2021 | Verified purchase

    Brilliant service, car was in immaculate condition and just as described. 100% will buy another car from Elms Automotive.

    Reply from Elms Automotive on 25/01/21

    Chris, Thank you for taking the time to complete a review of your recent experience with Elms Automotive. It was a pleasure to do business with you! Many thanks. Sam


  • 5

    Buying car from Elms Automotive. Excellent

    By Anna Z on 11 January 2021 | Verified purchase

    Excellent and friendly service from Elms Automotive. Car was immaculate on delivery and I am thrilled with the service provided. I would highly recommend them to all my friends and would definitely go through Elms Automotive again.

    Reply from Elms Automotive on 20/01/21

    Thank you for taking the time to write a review Anna. Enjoy your lovely new car! Sam


  • 5

    Easiest, most enjoyable car purchase ever.

    By Penny C on 27 December 2020 | Verified purchase

    Elms Autos were very knowledgeable and informative about the vehicle that interested us. The car was presented immaculately. There was no pressure to make a purchase, allowing us to make a considered and informed purchase.

    Reply from Elms Automotive on 30/12/20

    Thank you for your business. It was a pleasure to meet you both. Happy New Year! Sam


  • 5

    A cut above the rest

    By Aaron W on 06 December 2020 | Verified purchase

    Excellent experience, extremely helpful and knowledgable staff, no pushy sales pitches. Cars are in superb condition, definitely a cut above the rest and fairly priced too. Very happy with my purchase, will be back for my next car and would highly recommend to others.

    Reply from Elms Automotive on 07/12/20

    Thank you for your business Aaron, it was a pleasure to meet you. Enjoy your lovely new car! Sam


  • 5

    Genuine chap. Great aftersales service.

    By Katarzyna I on 16 November 2020 | Verified purchase

    Brought an XC60 from Elms. Car was immaculate, F.S.H, perfectly valeted. There was a mechanical issue after 3 months owning the car, which wasn't covered by the warranty provided. I spoke to Sam and he covered the cost of the repair. Couldn't ask for a more decent and honest car dealer. Would recommend to friends and family.

    Reply from Elms Automotive on 17/11/20

    Thank you for your kind words and for taking the time to complete a review. Kind regards Sam


  • 5

    Excellent service in lovely location.

    By Graham H on 09 November 2020 | Verified purchase

    Really excellent customer service, a refreshing change to the usual main dealer buying experience. Highly recommended.

    Reply from Elms Automotive on 09/11/20

    Thank you for your business Graham, it has been an absolute pleasure. Sam


  • 5

    Friendly service

    By Kerry L on 31 October 2020 | Verified purchase

    Very friendly and helpful service from the outset. Highly recommend and would definitely use Elms again.

    Reply from Elms Automotive on 01/11/20

    Thank you for your business Kerry. Enjoy your lovely new car! Sam


  • 5

    Very highly recommended.

    By Matt D on 27 October 2020 | Verified purchase

    First class service. Viewed the Car and had test drive then picked it up 3 days later. Fantastic Car inside and out, a very pleasant guy to deal with and superb customer service, very highly recommended.

    Reply from Elms Automotive on 01/11/20

    Thank you for taking the time to complete a review of your experience at Elms Automotive Matt, enjoy your new car. Sam


  • 5

    Great experience, really friendly and helpful

    By Ruta M on 22 October 2020 | Verified purchase

    Really friendly and helpful experience. The owner was very patient, open and honest about the vehicle. Would highly recommend.

    Reply from Elms Automotive on 23/10/20

    Ruta, Thank you for taking the time to write a review of your experience at Elms Automotive, I really appreciate it. It was lovely to meet you, enjoy your new car. Sam


  • 5

    Great car and great customer service

    By Aimee B on 22 October 2020 | Verified purchase

    Great service from the first phone call . Found a lovely car for good price and everything was easy. They were really helpful.

    Reply from Elms Automotive on 23/10/20

    Aimee, Thank you for your business. Enjoy your lovely new car and good luck with the new job! Sam