Customer reviews of Elms Automotive

By Donald M on 19 February 2021 | Verified purchase

My experience from start to finish was excellent. No pressure and top drawer communication (particularly in the Covid climate which currently exists). Clearly, Elms Automotive works in a very professional way and the car was exactly as described, both in the advert and in subsequent conversations prior to purchase. A great place to deal with and one which I would highly recommend.

Reply from Elms Automotive on 22/02/21

Many thanks for your business and kind words Donald. Take good care of that amazing car and do keep in touch! Sam

By Wendy J on 17 February 2021 | Verified purchase

Fantastic service in strange times - Sam was very helpful and communication was amazing kept me in the loop all the time

Reply from Elms Automotive on 22/02/21

Thank you for taking the time to write a review regarding your recent experience at Elms. It was lovely to meet you both. I hope that Glen enjoys his birthday present!! Sam

By Zoe P on 12 February 2021 | Verified purchase

First class service. Very personable and professional.

Reply from Elms Automotive on 16/02/21

It was a please to meet you all. Many thanks for your business! Sam

By Christopher K on 21 January 2021 | Verified purchase

Brilliant service, car was in immaculate condition and just as described. 100% will buy another car from Elms Automotive.

Reply from Elms Automotive on 25/01/21

Chris, Thank you for taking the time to complete a review of your recent experience with Elms Automotive. It was a pleasure to do business with you! Many thanks. Sam

By Anna Z on 11 January 2021 | Verified purchase

Excellent and friendly service from Elms Automotive. Car was immaculate on delivery and I am thrilled with the service provided. I would highly recommend them to all my friends and would definitely go through Elms Automotive again.

Reply from Elms Automotive on 20/01/21

Thank you for taking the time to write a review Anna. Enjoy your lovely new car! Sam

By Penny C on 27 December 2020 | Verified purchase

Elms Autos were very knowledgeable and informative about the vehicle that interested us. The car was presented immaculately. There was no pressure to make a purchase, allowing us to make a considered and informed purchase.

Reply from Elms Automotive on 30/12/20

Thank you for your business. It was a pleasure to meet you both. Happy New Year! Sam

By Aaron W on 06 December 2020 | Verified purchase

Excellent experience, extremely helpful and knowledgable staff, no pushy sales pitches. Cars are in superb condition, definitely a cut above the rest and fairly priced too. Very happy with my purchase, will be back for my next car and would highly recommend to others.

Reply from Elms Automotive on 07/12/20

Thank you for your business Aaron, it was a pleasure to meet you. Enjoy your lovely new car! Sam

By Katarzyna I on 16 November 2020 | Verified purchase

Brought an XC60 from Elms. Car was immaculate, F.S.H, perfectly valeted. There was a mechanical issue after 3 months owning the car, which wasn't covered by the warranty provided. I spoke to Sam and he covered the cost of the repair. Couldn't ask for a more decent and honest car dealer. Would recommend to friends and family.

Reply from Elms Automotive on 17/11/20

Thank you for your kind words and for taking the time to complete a review. Kind regards Sam

By Graham H on 09 November 2020 | Verified purchase

Really excellent customer service, a refreshing change to the usual main dealer buying experience. Highly recommended.

Reply from Elms Automotive on 09/11/20

Thank you for your business Graham, it has been an absolute pleasure. Sam

By Kerry L on 31 October 2020 | Verified purchase

Very friendly and helpful service from the outset. Highly recommend and would definitely use Elms again.

Reply from Elms Automotive on 01/11/20

Thank you for your business Kerry. Enjoy your lovely new car! Sam