Customer reviews of Elms Automotive

By Elizabeth S on 30 August 2019 | Verified purchase

They made the car buying process very simple and easy. Highly recommend

Reply from Elms Automotive on 05/09/19

Thank you for taking the time to complete a review of Elms Automotive, customer service is extremely important to us and I am pleased that your experience with us was an enjoyable one. Kind regards Sam (owner of Elms)

By Emily C on 16 August 2019 | Verified purchase

Perfect car, great guy and overall pleasant buying experience. Couldn’t thank him enough!

Reply from Elms Automotive on 30/08/19

Thank you for taking the time to send us a review Emily, enjoy your new car! Sam (Owner of Elms)

By James H on 06 August 2019 | Verified purchase

Elms have been great to deal with from start to finish: communicative, polite, and no pushiness or funny business at all. They were very honest in pictures and person about the condition of the vehicle and went out of their way to make the buying experience simple and easy. I didn't feel any pressure to make a quick decision and they let the great condition of the car speak for itself. I think the price they gave me for P/X was very fair and they continue to be communicative and helpful after the purchase as well with whatever I've needed so far.

Reply from Elms Automotive on 12/08/19

Thank you for your kind words James. Enjoy your lovely new car! Sam (Owner of Elms)

By Kirsty L on 28 July 2019 | Verified purchase

Brilliant customer service. They was really helpful, polite & genuine Would definitely recommend to friends and family

Reply from Elms Automotive on 01/08/19

Thank you for choosing Elms to assist you in finding the perfect car.

By John L on 25 July 2019 | Verified purchase

Fantastic deal happy with my purchase would highly recommend

Reply from Elms Automotive on 27/07/19

Thank you for taking the time to send Elms a review John. Enjoy that lovely van and the best of luck with the new venture. Sam (owner of Elms).

By Debbie S on 12 June 2019 | Verified purchase

Buying my car from Elms was an absolute pleasure. From my first tentative phone call to picking my car up Sam was always friendly and helpful especially when we got lost on the way to view the car! I am delighted with my car and highly recommended Elms to anyone.

Reply from Elms Automotive on 12/06/19

Thank you for your business Debbie, it was an absolute pleasure.

By Jeremy S on 31 May 2019 | Verified purchase

Initial impressions very positive, Elms Automotive is a very pleasant location to view vehicles. The cars are very well presented and exactly as described on the website. I got the impression that Sam was genuine & knowledgeable when giving his description of the vehicle.

Reply from Elms Automotive on 12/06/19

Thank you for taking the time to write a review Jeremy, enjoy that lovely car!

By Peter P on 16 May 2019 | Verified purchase

Sam, the owner is very professional and trustworthy, he goes above and beyond to help you find and purchase the right vehicle (in our case for our son). I have no hesitations in recommending his services.

Reply from Elms Automotive on 20/05/19

Thank you for your business, it was great to catch up with you all again. Good luck with the test!

By Bilal S on 25 April 2019 | Verified purchase

Very helpful and patient. Trust and assurance was always given. Drove away happy.

Reply from Elms Automotive on 29/04/19

Thank you for choosing Elms to supply your new car. Thank you for your business. Sam (owner of Elms)

By Ndue M on 24 April 2019 | Verified purchase

Perfect person to deal with, honesty The car was as he described it no cheeky adverts. The best one I've seen so far.

Reply from Elms Automotive on 29/04/19

Thank you for taking the time to give us your feedback. Enjoy that lovely car! Sam (owner of Elms)