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Customer reviews of Elms Automotive

At Elms Automotive we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Elms Automotive

Elms Automotive

Based on 125 customer reviews

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  • 5

    Excellent service

    By Samantha W on 10 February 2020 | Verified purchase

    I can not fault Elms. Genuine, honest and fair. Really happy with the service and purchase.

    Reply from Elms Automotive on 14/02/20

    Thank you for taking the time to complete a review, it is appreciated. Sam

  • 5

    Absolutely outstanding!!!!

    By Helen S on 03 February 2020 | Verified purchase

    Absolutely outstanding!!!! Such a genuine and all round good guy. So helpful and wanted to make sure everything tip-top so I felt comfortable with my new car. An absolute credit to the trade. Can not recommend him highly enough. Thank you

    Reply from Elms Automotive on 10/02/20

    Thank you for your kind words. Sam

  • 5

    Looked after me

    By Philip S on 29 December 2019 | Verified purchase

    ELMS made buying a car a pleasure. Sam makes sure you're happy with the experience and has left me with a confidence that any problems in the future will be dealt with. Thanks Sam

    Reply from Elms Automotive on 06/01/20

    Thank you for taking the time to write a review Phil, it’s been an absolute pleasure. Sam (owner of Elms).

  • 5

    Straightforward and honest

    By Angus D on 05 December 2019 | Verified purchase

    Great to deal with, and I’ve dealt with many others to compare with. Thanks :)

    Reply from Elms Automotive on 06/12/19

    Thank you for your business. Enjoy that amazing car!

  • 5

    Great seller

    By Oliver C on 19 November 2019 | Verified purchase

    Great, very helpful and professional. Would recommend

    Reply from Elms Automotive on 21/11/19

    Thank you for taking the time to complete a review of your recent experience with Elms Automotive. Sam

  • 5

    Friendly,helpful and enjoyable experience.

    By Shaun T on 09 November 2019 | Verified purchase

    From start to finish Sam was a pleasure to do business with and went through the whole process of helping me and my daughter buy her first car in a total professional and friendly manner he done all the relevant paperwork and delivered the car to our home and he made the whole experience enjoyable, well done Sam.

    Reply from Elms Automotive on 03/12/19

    Thank you, I hope she is enjoying it. Many thanks for your business, it is appreciated. Sam

  • 5

    I would gladly recommend Elms Automotive and Sam.

    By Katie M on 23 October 2019 | Verified purchase

    Good honest advice from someone that obviously loves what he does and made me feel like nothing was too much trouble. Really easy to do business with and gave great customer service from start to finish.

    Reply from Elms Automotive on 28/10/19

    Thank you Katie, enjoy your new car. Sam

  • 5

    An exceptional service from an exceptional man!

    By Sheila J on 20 October 2019 | Verified purchase

    I wanted to buy a car for my 84 year old mum but I live in Holland so could not see the car for myself! I dealt with a man called Sam, who I have to say was amazing throughout the entire process! Not only did he deliver the car, he also took my mum out for a drive, filled up the tank for her and then sat with her while she drove home! When back home, Sam then sorted out the tax and insurance for her online (mums not totally au fait with online stuff) A number of weeks later Sam came to the house again to sort out the transfer of mums personalised plate from a previous car! He went out, got the new plates cut and then came back and fitted them for her! The car is amazing and mum is so happy! The whole service offered by Sam was incredible from start to finish! For me, it was an absolute breath of fresh air to come across such an absolute diamond of a man, who offered so much more beyond what you would expect in any walk of life, let alone a car salesman ! Sam, I salute you!!!!!

    Reply from Elms Automotive on 21/10/19

    It’s been an absolute pleasure Rob, your Mum is such a lovely lady, we have laughed from start to finish! Sam

  • 5

    Great place to buy a car from

    By Tamsin M on 20 October 2019 | Verified purchase

    What you see is what you get at Elms, Sam is a lovely genuine guy, the cars are as good as the photos and description given.

    Reply from Elms Automotive on 20/10/19

    Thank you for your kind words Tamsin, enjoy your lovely new car. Sam

  • 5

    Very Happy Customer

    By Sarah L on 19 October 2019 | Verified purchase

    Fantastic service from start to end. I now have exactly the car I wanted, at the price I wanted. Thank you Sam!

    Reply from Elms Automotive on 20/10/19

    Thank you Sarah, have fun driving that lovely little car! Sam

Elms Automotive